Call us on +973 17 333777

Bahrain Air is committed to providing a safe, dependable service accompanied by the highest level of customer service. However, on occasions despite our best efforts there may be instances that affect the seamless flow of our operations.

In this regard, the intention of our customer service plan is to set forth our commitments to our customers, to provide you with a basic understanding of our policies and procedures, address key elements that may impact your travel experience and outline how we handle these situations.

We are committed to delivering the highest standard of service and take our quality of customer service very seriously. If we have fallen short in our service delivery we ask that you give us an opportunity to address your concerns.

We at Bahrain Air appreciate and value your feedback. If you would like to send us a compliment or complaint, or share your travel experiences with us, please take a few minutes of your time to write your feedback.

Help us to process your enquiry and feedback faster by selecting the most appropriate category from the pull down menu in the form. Just fill out the form and submit it to us.

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Or please send your feedback to:

Customer Care Department

Bahrain Air
Mohamed Centre 151, Road No. 44, Arad 243

Muharraq, Kingdom of Bahrain

Tel: +973 17 333777

Fax: +973 17 463331

Email: customercare@bahrainair.net

Working hours:

Sunday to Thursday,07:30 hours to 17:00 hours (Bahrain time)
Friday, Saturday and Public holidays, closed